Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Every time I use the app it says my device limit has been reached so I need to replace one of my registered devices, even though the device that I'm using is already registered! I couldn't use the app for most of January as had to wait until 1st Febr...
i have got sound but no picture [MOD EDIT: Subject title changed for clarity]
Morning Everyone, Not sure if this is happening to anyone else. Whenever I try to watch TV Go on my phone, I am always asked to 'Register device' despite having registered my Device (iPhone) already. And it always shows me that I have 2 of 5 devices ...
I have the V6 currently powered on, I have checked the power saving settings to ensure its not set to powered off.This is the first time I am trying to use the App on my android phone (also connected to my home network).When I sign in using my main v...
Hi,I have ipad2 mini, 2015, iOS 12.5.7, and my sky sports app using virgin media login logo stopped working. Unknown error was message. Done all the usual checks, uninstalls, reboots etc, no luck. Then trying to fix that, Virgin TV go app will not al...
I have to keep re-registering my laptop to watch Virgin TV go. This has only started becoming a problem within the last month, I have used TV go for years. I now have reached my limit. I have not been deleting cookies as suggested on another post. Pl...
Morning, attempted to use TV Go away from home last night on my Android phone and was faced with a sign in page that just kept returning a sign in error. Tried a different browser,deleting and reloading app and different WiFi accounts to no avail. Ca...
Hello, Today I have tried to watch something on my PC (I've never watched Virgin tv on my PC before) and have had the error "not available - we can't play this at the moment" come on.I've tried it on Edge, Chrome, Firefox and the TV go app, all with ...
I had an issue with virgin tv go on my desktop it works fine bu i ws using microsoft edge and for some reason everytime i closed edge and then watch it again it will say register device which did and this happens over over over until i run out of reg...
