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westiemanpete
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availability of sky sports on TV Anywhere

When accessing sky sports on my Mac i am instructed to download a Desktop Programme, following the steps on screen i have done this but the download will not open to install. I am operating my Mac on the Apple  Mavericks Operating system 10.9.5. Why is this and what can i do to overcome this?

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Re: availability of sky sports on TV Anywhere

Hi westiemanpete, 

 

Thanks for your post and apologies to hear you're having an issue downloading the new player for Mac devices. 

 

Can I ask what browser are you using? 

 

Make sure you are using one of these as any others may cause the issue:

Mozilla Firefox 48.0 and above

Apple Safari 9.0 and above

Google Chrome 53.0 and above

 

Keep us posted on how you get on. 

 

Thanks,

Kath_F
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westiemanpete
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Re: availability of sky sports on TV Anywhere

Hi Kath F

I am using Safari version 9.1.3

I am now able to get Sky Sports on my Mac as the download requirement finally worked after the 5th download.

Its still a bit of a FaF going through the various procedures on screen Not as easy as it has previously been.

Kind Regards 

westiemanpete

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Re: availability of sky sports on TV Anywhere

Hi westiemanpete, 

 

Thanks for coming back to me on this Smiley Happy 

 

It's great to hear that things are working for you now. 

 

I'll pass your feedback over to the team regarding the screens. 

 

If you have any further issues, pop back and let us know.

 

Thanks,

Kath_F
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