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stefkirl
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You have reached the limit for registered devices ?

I'm trying to watch Sky Sports 1 and I'm receiving the following error message

 

"You have reached the limit for registered devices. Please visit your service provider to manage your devices. [s:266 / c:1110 / t:6024 / c:4110]"

 

I only have two devices registered, and I'm using one of the registered to access Sky Sports 1.

 

Please advise. Thanks

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Re: You have reached the limit for registered devices ?

Hi stefkirl, 

 

Thanks for your post and apologies for the issues you are having trying to watch Sky Sports 1 on your device. 

 

Not many people know that the TV Anywhere and Sky app platforms are different and are therefore not synced. This means that any changes made to one also need to be made to the other. 

 

In order to make room for your device, go to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports. Here you will the devices currently registered for use with the Sky apps. Delete a device to make room for the device you want to use. Once this has been done you'll see a spare slot. 

 

Go back to the app, on the device and attempt to stream. This will register the device automatically for you Smiley Happy

 

Let me know how you get on.

 

Thanks,

Kath_F
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lowrey
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Re: You have reached the limit for registered devices ?

 

Above worked for me.

Thanks,

Mike.!

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Re: You have reached the limit for registered devices ?

Hi lowrey,
 
Thanks for letting coming back and us know things are resolved now. 
 
If you have any further issues you know where to find me. 
 
In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.
 
Take care.
Kath_F
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Tech fan? Have you read our Digital life blog yet? Check it out



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