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Diarmuid
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Yet again miss another match because TV Anywhere refuses to connect.

Since moving to TV XL TV Anywhere refuses to connect to BT Sport. Help desk just say there are technical issues but this has been going on for weeks. Just so annoyed that I phoned as missed the CL Final.

Every other channel works. Is there a magic button just for BT Sport? Has worked before.

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Re: Yet again miss another match because TV Anywhere refuses to connect.

Hi Diarmuid

Welcome to the community and thanks for posting.

Many apologies that BT Sport is not working for you.

On which device are you experiencing this issue on?

Have you tried to register another device to see if you get the same issue?

When you do try to stream BT Sport do you get any error messages?

Hope to hear from you soon

Sam


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Diarmuid
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Re: Yet again miss another match because TV Anywhere refuses to connect.

Hi Sam. Was an iPad. After weeks of it not working and me being too lazy to phone to get it sorted I phoned as I was kicked out of the living room and really wanted to watch the CL Final. All that ever came up was 'Connecting to Virgin Media...' but it never did. Anyway, much like when you go to the doctors and one's problem disappears before you get there, the issue has been resolved. Don't know how but maybe the phone call on the night was followed up.

Thanks for getting back to me.

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Re: Yet again miss another match because TV Anywhere refuses to connect.

Hi Diarmuid

 

Thanks for the quick reply.

 

I'm glad this is now working for you Smiley Happy

 

If there are any further issues, by all means get back in touch.

Take care

Sam


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Crockret
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Re: Yet again miss another match because TV Anywhere refuses to connect.

It's a shame you didn't know that both the Europa & CL finals were streamed free by BT Sport on Freeview & YouTube.  In better quality than TV Anywhere too.  I sense that BT Sport will not be in TV XL next season, and as I'm often away from home when the European fixtures are on, I can see no good reason to continue to subscribe when it fails so consistently. 

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