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m-lenihan101
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Windows 10 Firefox/Chrome Device registration

Hi there, I registered my laptop with Windows 10  as a device for tv anywhere on chrome, I realised it was not compatible but then when i go onto firefox to use it, it displays the fact that my device is not recognised and I have no more changes left for the month, almost as if Chrome had registered as a device rather than the laptop.

Was wondering if anyone could help,

 

Thanks in advance

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Re: Windows 10 Firefox/Chrome Device registration

Hi m-leniham101,

 

Thanks for posting and apologies for the issues you are having trying to use TV Anywhere. 

 

I have already replied to your post here: http://community.virginmedia.com/t5/TV-on-the-go/Chrome-Firefox-and-Registered-Device-Problem/m-p/29...

 

Please make sure you don't have more than one thread going for the same issue at one time. It causes duplicate posts and could mean they get deleted. 

 

Thanks, 

Kath_F
Forum Team

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