I have just updated to Windows 10 and now my laptop isn't registered and it's saying device limit reached. Can somebody from support add a device register to my account as I believe this is common and I need to delete and re add my device ? Thanks.
Thanks for your post and welcome to the Forums. It's great having you on board with us
Apologies you are unable to use TV Anywhere currently. Whenever you update the app or the OS then you would need to re-register your device. It's easy to do though so don't worry.
Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current device registration by clicking on the Delete button.
Once you've done this, using the device you are trying to re-register, open up the TV Anywhere site and log in. Try to stream Channel 4 and this should then prompt you to register the device. Follow the prompts and this will register the device for you and streaming will then commence
Let me know how things go.
Kath_F Forum Team
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