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Richardna
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Wifi calling and tv anywhere conflict

Using tv anywhere with just wifi activated on samsung a3 phone works fine. However if wifi calling is activated, tv anywhere seems to try to reconnect and the word "reconnecting " keeps flashing and flashing above a box saying 'cannot connect to tivo box. Only way to stop is cancel the app or switch off wifi calling. Virgin, samsung and EE all have no idea how to fix. ANY IDEAS ?
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J0hn
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Re: Wifi calling and tv anywhere conflict

It's a conflict so you can only have one or the other sadly, it may be resolved in a future update but I'd be amazed if it was
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Re: Wifi calling and tv anywhere conflict

Hi Richardna, 

 

Thanks for your post and apologies to hear that you are affected by this fault. 


We are aware of it and are looking at ways to resolve it to allow both of the features to work together however we're not there yet. 

 

For now, keep wifi calling disabled when using TV Anywhere. 

 

Once I have news on this, I'll let you know.

 

Thanks,

Kath_F
Forum Team

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  • 1.87K
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  • 338
J0hn
Super solver
387 Views
Message 2 of 3
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Helpful Answer

Re: Wifi calling and tv anywhere conflict

It's a conflict so you can only have one or the other sadly, it may be resolved in a future update but I'd be amazed if it was
  • 20.93K
  • 769
  • 1.56K
Forum Team
Forum Team
279 Views
Message 3 of 3
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Helpful Answer

Re: Wifi calling and tv anywhere conflict

Hi Richardna, 

 

Thanks for your post and apologies to hear that you are affected by this fault. 


We are aware of it and are looking at ways to resolve it to allow both of the features to work together however we're not there yet. 

 

For now, keep wifi calling disabled when using TV Anywhere. 

 

Once I have news on this, I'll let you know.

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out