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9632
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Why does Tv Anywhere go down every champions league night?

Why does Tv Anywhere go down every champions league night?

Every time its a massive hassle to get it to work. I've got 404 messages from links on Virgins own site, clicking 'watch live' from the tv guide takes me to a 404 page as well. EVERY time there's a problem. I've got blank screens from other links.

It is not good enough to regularly not be able to access the services offered. There are tons of complaints about errors that Virgin repeatedly refuse to fix. This quality of service is abysmal.

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Re: Why does Tv Anywhere go down every champions league night?

Hi 9632,
 
Thanks for your post and welcome to the forums. It's great to have you here. I can only apologies for the issues you are having during busy periods for TV Anywhere. 
 
We have been working on this and as well as making changes in the background to help relieve things, we've also tried increasing the capacity hoping this would fix things. 
 
It looks as though we need to go back to the drawing board so are still working on things at this end. Hopefully we're not to much longer off a complete fix and once that happens, I shall let you know.
 
Take care,
Kath_F
Forum Team

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