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MarkE64
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White screen/blue question mark

Hi 

Having problems with virgin tv anywhere, as usual.

The new issue is that when I click on a channel to watch and click play, it comes up as just a white screen - no loading nothing. Then at times it had came up with a blue question mark. I have updated my flash player which didn't work. Uninstalled and reinstalled it - still didn't work. 

 

Can someone help to solve this please?

Thanks.

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Forum Team
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Re: White screen/blue question mark

Hi MarkE64,

Thanks for your post on the Community Forum. I'm sorry to hear that you're having a problem getting TV Anywhere working. Is this working for you now?

If you are still having a problem with this, please let me know and I'll look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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tavaqui
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Re: White screen/blue question mark

Same here using Safari browser.  Have lost all patience using the virgin media website and mostly simply log in to either bbc, itv or channel 4 using their site.  So much easier, less clicks and it just works.

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