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ZsaZsa
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What to Watch and On Demand iPad Pro

I have set up TV anywhere on two identical iPad pros, one is functioning perfectly but the other has the 'What to Watch' and 'On Demand' icons missing from the guide page.  Could anyone shed some light please?

[MOD EDIT: Subject heading changed to assist community]

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Superuser
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Re: What to Watch & On Demand iPad Pro

An exclamation sign through some of the icons (Info, remote control and pause) usually signifies that the TiVo is not connected to the Superhub and those functions aren't available. That can't be the case here as one iPad is OK. It would also look like below which is not what you're describing.

I can only suggest uninstalling and re-installing the app on the affected iPad.

image.png


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Superuser
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Re: What to Watch & On Demand iPad Pro

Do you mean that the two bottom left icons are missing from here?

image.jpeg

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ZsaZsa
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Re: What to Watch & On Demand iPad Pro

Yes Ernie, I have instead a faded info sign with an exclamation mark through it

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Superuser
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Re: What to Watch & On Demand iPad Pro

An exclamation sign through some of the icons (Info, remote control and pause) usually signifies that the TiVo is not connected to the Superhub and those functions aren't available. That can't be the case here as one iPad is OK. It would also look like below which is not what you're describing.

I can only suggest uninstalling and re-installing the app on the affected iPad.

image.png

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ZsaZsa
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Re: What to Watch & On Demand iPad Pro

Thank you Ernie, what a superstar you are - reinstallation has solved the problem Smiley Wink