Using tv anywhere on my Samsung tablet. Get error code D:14 when trying to WATCH a program.
Thanks for your post and welcome to the forums.
Whenever this error message comes up, we've found it's usually to do with you using a secondary account on your device as opposed to an error with the service.
Make sure you are using the main user account on the tablet for TV Anywhere to work.
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You've hit the nail on the head there.
You are not able to stream TV when connected to a non UK Network.
Once you get home, try again and let us know how things are.
Speak soon, and enjoy your holidays
Thanks for your post and welcome to the forums. It's great to have you here.
I'm sorry to hear that you are having an issue with this error code.
What channels are you trying to view?
What device are you using?
What OS is it running?
Let me know so I can help
I have the same problem. I'm using a Samsung tablet. It worked fine last week but Error code d:14 is all that is displayed now. Please help
Thanks for posting.
I've just responded to your thread here: http://community.virginmedia.com/t5/TV-on-the-go/When-I-try-to-watch-BT-sport-on-TV-anywhere-I-get-E...
Please make sure you are only posting once about any one fault.
Surely "Anywhere" means home and abroad??
Where is it made clear in the Virgin publicity for this service that it is limited in geographic scope?
Thanks for your post
We've never hidden the fact that TV Anywhere can only be used to stream whilst in the UK. It's the same with most players.
You can view that in all of our help articles including this one: http://help.virginmedia.com/system/viewArticle.jsp?uuid=9E966504-52D2-49F7-9EAB-8EBAF5B9F4FC
Apologies for any inconvenience.