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craigvernon747
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Message 1 of 13
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We encountered an error while attempting to stream this channel V:1001

I'm getting pretty fed up with Virgin anywhere think you should change your name to virgin sometimes

Yes I have deleted the virgin app and put it back on again

yes I have checked that it it is the lasted update

 

 

 

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Message 2 of 13
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Re: We encountered an error while attempting to stream this channel V:1001

Hi craigvernon747,

 

Welcome to the Community Forum--sorry to hear that you are getting a TV Anywhere streaming error V1001. Are you still experiencing this problem?

 

I will need to take more information from you in order to look into this further:

First of all we need to verify that you are not attempting to stream from abroad, as this will give the V1001 error.

  • If you are in the United Kingdom what channel are you trying to steam when getting this error?
  • Do you get the error with all attempts on various channels?
  • What device(s) are you using and how are you accessing the TV Anywhere content?
  • If you log in with your primary Virgin Media login details, are you getting the same error?

Please let me know so that I can investigate this further for you.

 

Thank you,


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bigvern
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Message 3 of 13
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Re: We encountered an error while attempting to stream this channel V:1001

Yes I am in the UK

ALL Virgin channels

iPad Mini

I log in with my Primary login details

Yes my iPad is upto date

Yes I have deleted the Virgin App and restarted and still get the same message

Yes I have used different places to sign in (different WiFi)

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craigvernon747
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Message 4 of 13
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Re: We encountered an error while attempting to stream this channel V:1001

STILL in ERROR
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Re: We encountered an error while attempting to stream this channel V:1001

Hi bigvern, 

 

Thanks for coming back to us on this Smiley Happy

 

Not all channels will work on TV Anywhere for streaming. Try selecting Channel 4 for me. 

 

What happens when you try to stream this channel? 

 

Let me know.

 

Thanks,

Kath_F
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craigvernon747
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Message 6 of 13
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Re: We encountered an error while attempting to stream this channel V:1001

well after 3 weeks of getting nothing and using SKYSPORTS i thought i would try Virgin works sometimes AND i dont believe it workedSmiley Surprised

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Message 7 of 13
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Re: We encountered an error while attempting to stream this channel V:1001

Hi craigvernon747, 

 

Thanks for coming back and letting us know things are working for you. Smiley Happy

 

If you have any further issues, come back and let us know.

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
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bigvern
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Message 8 of 13
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Re: We encountered an error while attempting to stream this channel V:1001

Guess what NO BT sports Sorry you have encountered an error 1001

What a load of Crap

 

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Message 9 of 13
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Re: We encountered an error while attempting to stream this channel V:1001

Hi bigvern, 

 

Thanks for coming back to us on this. 

 

I'm sorry to see this is a re-occurring issue for you. Since posting has things started working again?

 

Were you getting this error on all chancels or only BT Sports?

 

Let me know.

 

Thanks,

Kath_F
Forum Team

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bigvern
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Message 10 of 13
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Re: We encountered an error while attempting to stream this channel V:1001

ALL channels were not working

YES its started to work again after 2 hours of trying

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