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Sharky87
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Watching sky sports on android

When I try to watch sky sports with my virgin log in through the sky sports app the picture is very jerky. I am using a lenovo tab 2 with android 5.1.1

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Re: Watching sky sports on android

Hi Sharky87, 

 

Thanks for your post and welcome to the forums. It's nice to see a new face in the crowd Smiley Happy

 

Apologies to hear you're not getting the best picture when trying to watch Sky Sports. 

 

Do you get the same issue every time you use the app regardless of what channel or programme you are watching or is this only happening at times?

 

There could be a number of reasons this is happening such as:

> slow network coverage if using 3G or wifi

> high demand at the time on the app

> broadcasting issue

 

Do you have the same faults when using other streaming apps at the same time? 

 

Let me know so we can help. 

 

Thanks,

Kath_F
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Sharky87
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Re: Watching sky sports on android

Hi Kath

Thanks for getting back to me

It seems to be limited to all the sky sports channels. I can stream through every other app I try without a jerky picture.

I used 2 other WiFi connections and found the same problem.

Thanks
Mark
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Re: Watching sky sports on android

Hi Mark, 

 

Thanks for coming back to me on this Smiley Happy

 

As this is only happening with the Sky Sports app, you'll be using the Sky servers so I'm wondering if they have been having an issues. 

 

It may be worth popping over to their forums to see if there is any news there: Sky Community

 

Let us know if you find anything and apologies I was unable to help any further on this. 

 

Thanks,

Kath_F
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