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olly70
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Watching sky sports and being told device limit is reached

I can watch tv anywhere without any problems but if I try to to watch sky sports it says I have reached my device limit. My poor  son had his head metaphorically torn off and i didn't believe his protests till I found that it still worked on bt sport! Any solutions?

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Re: Watching sky sports and being told device limit is reached

Hi olly70, 

 

I'm sorry to hear you are having an issue adding your device for use with the Sky sites. 
 
The TV Anywhere and Sky platforms are separate and therefore not synced so any changes made to one, also need to be made to the other. 
 
You can manage the devices you have registered for use with the Sky platform by going to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports. 
 
I have reset the Sky platform for you now so there are no devices and you have 1 change to use to add the new device. If you try streaming now, it should work. 
 
Keep me posted. 
Kath_F
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