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louandy325
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Message 1 of 17
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Walking Dead Season 6 Episode 10

Walking Dead Season 6 Episode 10 will not play. You click to play now and the screen goes blank. I'm not having any problems playing any other Walking Dead Episodes or Live TV, just this episode. Any ideas when Virgin will fix this?

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David_C16
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Message 2 of 17
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Re: Walking Dead Season 6 Episode 10

Hi, I'm having the same issue, it also does the same for Limitless episode 2, 1 and 3 play fine.

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bensmummy38
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Message 3 of 17
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Re: Walking Dead Season 6 Episode 10

its happening for me as well. when are virgin going to sort the tv anywhere issues. I'm so fed up with them. wish I wasn't stuck in a contract with them.

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OriginalLeigh
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Message 4 of 17
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Re: Walking Dead Season 6 Episode 10

Me too! It's been almost a week and they still haven't fixed it. They haven't even got the episode name right. It should be "The Next World". "Heads Up" was episode 7! Come on Virgin, get it sorted!!!

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Laziesttiger
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Message 5 of 17
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Re: Walking Dead Season 6 Episode 10

Same here !  All the other episodes play fine but episode 10 just blinks out when it should start to play.  As others have noted this has been happening for almost a full week, when are Virgin going to sort this problem please ??

 

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Forum Team
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Message 6 of 17
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Re: Walking Dead Season 6 Episode 10

Hi All,

 

Thank you for posting on the Community Forum. There is known issue with Episode 10 of Series 6 of The Walking Dead via On Demand. 

 

TV Anywhere fault F004253898: Customers may find that the TV Anywhere App On Demand may be missing for the The Walking Dead episode 10 series 6.  Our engineers are working to fix the problem. 

 

Apologies for any inconvenience this causes. 


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Laziesttiger
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Message 7 of 17
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Re: Walking Dead Season 6 Episode 10

Not only is episode 10 still not working despite all the work on this "known error", episode 11 is up and I am having the same issue with it.... What is going on???

 

Exasperated

 

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Forum Team
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Message 8 of 17
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Re: Walking Dead Season 6 Episode 10

Hi Laziesttiger

 

Thanks for posting back on the community.

 

I've checked the fault ticket and we are aware that The Walking Dead episode 11 is also having the same issue.

 

When there is any further updates I will let you know.

 

Many apologies again for the delay.

Regards

Sam


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IAdler
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Message 9 of 17
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Re: Walking Dead Season 6 Episode 10

Are there any updates on this? With respect, it seems pretty ridiculous that it's taken longer than 2 weeks to fix this.

Regards,

IA

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Laziesttiger
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Message 10 of 17
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Re: Walking Dead Season 6 Episode 10

LOL Now Episode 12 has the same issue....  somebody really should be given training in how to do their job.  This repeated inefficiency would not be tolerated in the organisation where I work!