Is it purely coincidence that every time there is a really important football match on Sky or BT, it is impossible to access TV Anywhere.
Three times in the last two weeks I have been unable to sign in, due to error code 404 and on reporting the fact, I have been told "There is a problem which will be fixed in 24 hours"!!!!!
Surely, if it is possible to watch the match on TV it should be available on registered devices.
I have had the exact same problem on the 5th, 6th, 7th and yesterday (12th). The premier league game on Saturday worked fine as did the games on Sky via their website.
I'm in Area 31, is this happening in other areas too?
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Your message was very timely.
I was watching tonight's big match with absolutely no problem and at half-time, switched to Outlook, to send an important email.
My attempts to sign in for the second half have been unsuccessful.
My laptop is an Asus X555L, using Windows 8. The error message this evening is the same as yesterday's when the big match again could not be watched- 404.
It is concerning that your message implies you currently have no solution, which makes a mockery of your text, confirming the problem had been fixed.
Quite frankly, trying to sign in to TV anywhere is as successful as spinning a coin and calling correctly!
Very, very frustrating.
Third night running and no big match!
Managed to sign in and then got an error message - "error - virginmedia.com...."
Tried again and got the previous message repeated - 404.
I was with Sky for 20 years and transferred to Virgin so that I could watch both Sky Sports and BT Sports.
The result is I can't watch either and I can't watch anything else on my laptop.
I always used to watch football on my laptop whilst my wife watched her progs on the TV.
Why does Virgin not advise customers of an ongoing problem with TV Anywhere. In an earlier phone call I was told it was a national problem and not limited to my locality?