Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community
I'm sorry to hear you are having an issue with this error code.
In order to help you resolve this, I will need some more information from you. Can you let me know the following please:
What is the make and model of your device?
What OS is the device running?
Have you used the app on this or any other devices previously?
What is the full error message you are getting?
What are you trying to do when the error comes up?
Let us know so we can help resolve things.
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