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Crosbystills
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Virgin TV anywhere.

Just bought Samsung Galaxy A3 (2016). Android version is Marshmallow 6.0.1. I cannot get it to run Virgin TV anywhere.

Any ideas?

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Re: Virgin TV anywhere.

Hi Crosbystills, 

 

Thanks for your post and apologies to hear you are having an issue streaming from TV Anywhere on your new device. 

 

In order to help you, it would be great to have some further information. 

 

Have you been able to download and launch the app? 

If yes, are you able to sign in? 

What action are you trying to perform when it stops working?

Is there any error message?

 

Come back and let me know.

 

Thanks,

Kath_F
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Crosbystills
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Re: Virgin TV anywhere.

I can download the app, I can access all content but when given the choice of how to view the choices are 'greyed. out and when I select one I get the following message: Virgin Notification.JPG

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Re: Virgin TV anywhere.

Hi Crosbystills, 

 

Thanks for coming back to me on this. 

 

This error message usually relates to trying to stream channel not available. 

 

Try streaming Channel 4. Do you get the same error message?

 

Let me know.

 

Thanks,

Kath_F
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