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leah_no1auntie
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Virgin TV anywhere

I can't download the TV anywhere app on my iPhone 6 whenever I try it just says failed to download try later anyone else had this issue
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Re: Virgin TV anywhere

Hi Leah_no1auntie

 

There's a similar thread here: https://community.virginmedia.com/t5/TV-on-the-go/Unable-to-download-Virgin-TV-anywhere-app/td-p/282...

 

We're aware of a problem when downloading the app at present, and we're hoping it will be fixed soon.

 

If you connect via an alternative connection, or change the DNS to 8.8.8.8 you'll be able to download it in the meantime.

 

Thanks

 

James


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leah_no1auntie
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Re: Virgin TV anywhere

ah i see thanks for that Smiley Happy

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Re: Virgin TV anywhere

No worries Leah_No1auntie, 

 

We are always here to update you on faults such as this. 

 

If you have any issues again, please let us know.

 

Thanks, 

Kath_F
Forum Team

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