My iPad Air is unable to stream anything at all. I simply get a V1001 streaming error. I also get this error when trying to use the device registration on the Settings. One of your help team (Sanjiv) assured me (after over an hour) that there was a problem with the app but it would be resolved within 24 hours. This was some weeks ago and I still can't use TV Anywhere.
I was already aware that there were no devices registered after a 1 hour 20 minute conversatipn with Savjiv who took remote access of my laptop and proceeded to download Firefox (along with McAfee and several other packaged articles, which are a bloody nightmare to remove!) without my permission. I was then informed that there was a problem with the app which would resolved by that evening. That was several weeks ago. I am going to attach 2 screen-shots. In the first you will notice that I don't have a listing for Channel 4 and so I am unable to carry out the last part of your request (although I have done everything else you suggested). I'd did try to connect to BBC2 and the second photo shows the result.
The apps don't use Flash so purchasing that app won't resolve anything.
Looking at the app listings then something is wrong there. You shouldn't have a streaming option next to any of the HD channels - streaming is from SD channels only. Also 108 is BBC One HD, not BBC Two HD so the app is showing the wrong listings. Plus you should see Channel 4.
Have you tried uninstalling the TV Anywhere app at all? If not I'd suggest doing that, and reboot the iPad after uninstalling TV Anywhere and before you reinstall it.
********************************** I work for Virgin Media - but all opinions posted here are my own
Thanks for the suggestion, but yes I've tried all that.
Buying Photon was due to comments made by a Virgin help-desk person who claimed my problem was to do with registering devices and I couldn't do that by logging in to the website through Safari and that I would need a Flash-enabled browser!
Good old Sanjiv! I know you aren't here in an official capacity and you are trying to help, which I really you appreciate, but several of my friends here in Bedford have had similar poor experiences with your customer support service.