now been 9 days Since i've not been able to view anything other than Sky movies from the VM TV anywhere service.. VM said it would be fixed on the 28th at 5pm. thats now been and gone. and the last update from VM about the issue was last week.. such a big issue should be updated daily to keep us all informed.. lots of people has suggested ditching the "register device" option but VM have failed to say this is a good idea or even do it...
no compensation for the loss of service as its a "free" service which i find completely shocking..
i really do feel its time to make a full move over to SKY, seeing they are able to provide a picture through your **bleep** poor TV anywhere service..
you at least owe us an update VM and and estimated time of repair completion!!
why fixed for some and not others. i understood the registration fault and the device limit/no access to device settings had the same fault origin ? maybe someone knows or even a comment from a VM staff member would be appreciated. i have lost count of how many days i have been unable to watch tv..
is there any indication when this may be resolved ?
When swapping between browsers, you would need to register the device each time. I would pick one browser and use this going forward. If it's already working with Firefox stick with this as Edge does seem to throw up errors every so often.
Apologies for any inconvenience.
Kath_F Forum Team
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