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Registered: ‎31-03-2017
Message 1 of 4 (120 Views)

Virgin Anywhere

The programmes on Virgin Anywhere being streamed to my tablet have started constantly buffering and/or pixellating. It's driving me nuts. Any helpful suggestions? 

 

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Registered: ‎18-12-2012
Message 2 of 4 (80 Views)

Re: Virgin Anywhere

Hi Jaybabe

 

Welcome to the Community, I'm sorry for the problems you'e experiencing with your TV Anywhere service at the moment. 

 

What device and operating system are you trying to watch this on? Are you connected to your home WiFi when you're experiencing the problems or have you experienced this over multiple networks? 

 

If you've got more than one device, are you having problems with both or just one? 

 

Look forward to hearing form you

Craig


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Registered: ‎31-03-2017
Message 3 of 4 (59 Views)

Re: Virgin Anywhere

Hi Craig,

I use a Samsung Galaxy Tab A with Android 6.0.1.

It's always connected through my home WiFi but seems to have settled down now. I haven't had any problems in the last couple of days. No-one else uses Virgin Anywhere in my house.

Whatever the problem was, it seems to resolved itself, for the moment.

Thank you,

Julie

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Message 4 of 4 (41 Views)

Re: Virgin Anywhere

Hi Julie,

 

Thanks for getting back to us!

 

Glad to hear it's working now.

 

Keep an eye on it and give us a shout if you get any more trouble.

 

All the best! Smiley Very Happy

 

Josh


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