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Thetoecutter
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V500 error message

Tried phoning up to get some help with this but after going through loads of options and waiting on hold for about 15 mins I got hung up on!

 

I'm trying watch espn using the TV anywhere app but I keep getting a v500 error message. It's the only channel this is happening on which is really annoying because I got the bt sports package specifically for watching this channel.

 

I've tried uninstalling the app and starting again but that hasn't helped so looking for some suggestions.

 

I'm watching on a Sony Xperia z3 phone.

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Thetoecutter
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Re: V500 error message

Cheers virgin!
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Re: V500 error message

Hi Thetoecutter

 

Welcome to the community.

 

Sorry to hear that your unable to watch ESPN through TV Anywhere.

 

When I checked your account, I can see there was  fault causing intermittent connection on the app which has since closed down.

 

Are you still getting the same issue or is it now working for you?

 

Regards

Sam


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