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luke_simmo
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Unknown error when logging into Sky Sports app

Hi

Over the weekend i have been getting 'An unknown error occurred please retry' on the sky sports app when logged into my virgin media account.

I have tried closing down the app and restarting phone, I have also tried uninstalling the app and reinstalling but I am still getting the same error. 

I am using a Galaxy Samsung S7 phone Android version 6.0.1

Thanks

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Superuser
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Re: Unknown error when logging into Sky Sports app

If you look at the 'check service status' page you will see that it is a known fault that VM are working to fix.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

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Superuser
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Re: Unknown error when logging into Sky Sports app

If you look at the 'check service status' page you will see that it is a known fault that VM are working to fix.

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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luke_simmo
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Re: Unknown error when logging into Sky Sports app

Thanks Graham, I hadn't seen that

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Superuser
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Re: Unknown error when logging into Sky Sports app

The fault appears to have been fixed now and the Sky Sports App on android is again allowing one to watch the sports channels.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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