Unexpected error connecting to Sky Sports App through iPad
When I try to sign in through the virgin media login on the Sky Sports App on my ipad it keeps coming up with the following message "There was an unexpected error" therefore not allowing me to access sky sports through my ipad. I have uninstalled and reinstalled to see if that was the cause of the problem and it didn't work. My ipad software is up to date.
The error appears after I have typed in my username and password which I know is correct. It looks like it is trying to load another screen, but it doesn't appear long enough before the unexpected error message appears.
Re: Unexpected error connecting to Sky Sports App through iPad
I have the same issue
I select the Virgin Media icon to sign in and there is a pause and then the error message.
If I deliberately put my password in incorrectly and try again then I get a different message- 'incorrect username or password' so it seems the app is recognising my username and password as valid but then hits a problem
i have no problems using the VM TV Anywhere app to stream other channels