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Stevesanders1
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Unable to view live sky sports on phone I have just registered

Getting you have reached limit for registered devices on sky sports app . I have just deleted and registered my phone can you help please

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Re: Unable to view live sky sports on phone I have just registered

Hi Stevesanders1,

 

Thanks for your post and welcome to the forum. It's nice having you here in the Community.

 

I'm sorry to hear you are having an issue adding your device for use with the Sky Sports app. 

 

The TV Anywhere and Sky platforms are separate and therefore not synced so any changes made to one, also need to be made to the other. 

 

You can manage the devices you have registered for use with the Sky platform by going to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports. 

 

I have reset the Sky platform for you now so there are no devices and you have 1 change to use to add the new device. If you try streaming now, it should work. 

 

Keep me posted.

Kath_F
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