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Badajoz
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Unable to get BT Sport on TV Anywhere

Unable to get BT Sport on TV Anywhere on iPad. Able to get streaming from You Tube, iPlayer, ITV Player. This whilst in the Lake District. My son was able to get Sky Go. Why can't I get BT Sport get message " We encountered an error while attempting to screen this channel. [A:3328]" so what's happening?

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Re: Unable to get BT Sport on TV Anywhere

Hi Badajoz, 

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear you were having an issue streaming BT Sports whilst away at the Lake District (not jealous at all btw Smiley Wink I hope you had an awesome time?)

 

What were you trying to watch? Were you connected to a wifi network? 

 

Are you able to watch BT Sport via your TV or does this throw up an error too?

 

Let me know so I can double check things at this end. 

 

Thanks, 

Kath_F
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Badajoz
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Re: Unable to get BT Sport on TV Anywhere

Hi Kath

Thanks for responding.

I have no trouble getting BT Sport on my TV or on my iPad at home.  

The iPad was connected to a wireless network in Lake District but I was unable to receive the programme BT Sport via TV Anywhere.and just got the error message.  As I stated I was, however, able to get YouTube videos and iPlayer.

Hopefully you can help with the new season upon us!

Thanks

Badajoz

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Re: Unable to get BT Sport on TV Anywhere

Hi Badajoz, 

 

Thanks for coming back to me on this. 

 

OK, it may have been an issue with the stream itself as opposed to anything else. 

 

What were you attempting to watch when you had the error message?

Are you able to stream BT Sports now from the same Network?

 

With YouTube and iPlayer, we can't compare to those as you can use those on 3G/4G data as well as wifi so if for any reason it was the wifi network that failed, they'd still work.

 

Let me know if you are still having the issue with BT Sport at non peak time such as now so we can check further and know what we're dealing with Smiley Happy


Speak soon, 

Kath_F
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