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Chazzer59
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Message 1 of 9
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UNABLE TO STREAM CHANNEL 4

Get an error stating "We encountered an error while attempting to stream this channel. [A:3328]"

 

Have seen that this has been a problem before - does anyone else get this?  It happens on both the iPad and iPhone.

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Message 2 of 9
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Re: UNABLE TO STREAM CHANNEL 4

Hi Chazzer59,

 

Thanks for your post and welcome to the forums. 

 

I'm sorry to hear that you are having an issue streaming channel 4 from both your devices. 

 

Have you had this issue with any other channel? 

 

What was the programme you were trying to stream? 

 

Are things working for you today or are you still getting the error?

 

Let me know.

 

Thanks, 

Kath_F
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Chazzer59
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Message 3 of 9
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Re: UNABLE TO STREAM CHANNEL 4

This happens on all Streaming Channels when I am away from the home and connected to another Wireless Network.  When I am connected to my own Wireless Network then the streaming is fine. 

 

It is meant to work away from the home - isn't it?? 

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Re: UNABLE TO STREAM CHANNEL 4

Hi Chazzer59,

 

Thanks for coming back to me again Smiley Happy

 

Yes, as long as you are connected to a wireless network. Just out of interest, are you connecting to a works network or a friend / family's standard wifi network?

 

Let me know. 

Kath_F
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Chazzer59
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Re: UNABLE TO STREAM CHANNEL 4

Thanks for coming back to me - it was a works network!!
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frank_gm
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Re: UNABLE TO STREAM CHANNEL 4


Chazzer59 wrote:
Thanks for coming back to me - it was a works network!!

It is not available on my works network as the network team have filters in place to prevent access. This might have been implemented in your work as well.

 

Nice to be able to post again, after their mistake (removed by the Censorship team).
¡No Pasarán!
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Chazzer59
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Message 7 of 9
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Re: UNABLE TO STREAM CHANNEL 4

Thank you for that - I'll try using it on a friends wifi and see if that works!  

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Message 8 of 9
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Re: UNABLE TO STREAM CHANNEL 4

Hi Chazzer59

 

Thanks for getting back in touch.

 

I can see that you have had some advise from our community and staff.

 

Did you manage to try a friend's network by any chance? If so did that work for you or did you have the same error message when you tried to stream a channel?

 

Hope to hear from you soon

Sam


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Chazzer59
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Message 9 of 9
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Re: UNABLE TO STREAM CHANNEL 4

Hi Sam

Will be at the weekend!! Will let you know then!
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