Hi, could someone please re-check my network connections. My tv on the go has never worked, you checked my TiVo a few years ago and told me the fault was with the network connection on the TiVo box itself, can you please check that this is still the case and what do I need to do to get this fixed ?
Sorry to read that TV Anywhere has not worked for you.
From checking your account there is one device that is already registered. If you sign into your TV Anywhere account, on the right under My Profile, select Device Settings. You will see this device and see one device change available.
If this device is not recognised you can remove it from the list. If you select a channel to stream does this allow you watch the programme at all or it may give you the option to register? What device would you like TV Anywhere to work on?
I can only use TV anywhere from home. I get a message saying it's not connected to a TiVo box. This is a message I received a couple of years ago from virgin media......
Re your post in this thread: here
I have checked your Tivo box and the Ethernet port does seem to be faulty. We will need to arrange an engineer visit to check the port and provide a replacement if necessary.
Can you please advise a selection of dates when you will be available for a visit during the next 7 days? Our engineers are available in the following timeslots: Monday to Friday - 8am-12noon, 12noon-4pm and 4pm-7pm; Saturday 8am-12noon and 12-4.
Please can you also provide me with the following information:
Name on account:
Virgin email address:
So I'm assuming that this is why I'm still having problems, when I had the hub upgraded today they said they couldn't do anything about it...
Either myself or my partner would be available at anytime for the next 7 days