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saintdave57
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Tv anywhere

HI,

Why am I being told that my limit for devices is full and I need to do a device change? This is the same device I used yesterday.

Dave

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Re: Tv anywhere

Hi saintdaves57, 

 

Thanks for your post and apologies to hear you've been having an issue streaming TV Anywhere due to the device registration Smiley Sad 

 

If you updated the app or the OS then you would need to re-register your device. It's easy to do though so don't worry. 

 

Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button. Once you've done this, using the device you are trying to re-register, open up TV Anywhere and log in. Try to stream Channel 4 and this should then prompt you to register the device.

 

Follow the prompts on the screen and this will register the device for you and streaming will then commence. I have added a device change for this to work for you Smiley Happy

 

Let me know how things go.

Kath_F
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Tech fan? Have you read our Digital life blog yet? Check it out



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Forum Team
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122 Views
Message 2 of 2
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Helpful Answer

Re: Tv anywhere

Hi saintdaves57, 

 

Thanks for your post and apologies to hear you've been having an issue streaming TV Anywhere due to the device registration Smiley Sad 

 

If you updated the app or the OS then you would need to re-register your device. It's easy to do though so don't worry. 

 

Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button. Once you've done this, using the device you are trying to re-register, open up TV Anywhere and log in. Try to stream Channel 4 and this should then prompt you to register the device.

 

Follow the prompts on the screen and this will register the device for you and streaming will then commence. I have added a device change for this to work for you Smiley Happy

 

Let me know how things go.

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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