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simonbogdon
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Tv anywhere

So does TV anywhere work in jersey (Channel Islands) it did in March when I was here but now I keep getting error messages.... Sky app works perfectly so I guess it may be yet another reason to go back to them

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Re: Tv anywhere

Hi simonbogdon, 

 

Thanks for your post and welcome to the forums. 

 

As Jersey is part of the UK, streaming soon work for you. It's likely a different issue that is causing you a headache. 

 

What error messages are you getting when trying to stream? 

Are you using the Online or App version of TV Anywhere?

 

If online version:

What OS is your PC/Laptop running?

What browser are you using and which version is it?

What version of Flash Player are you using?

Do you get anything different if trying another browser?

 

If app version:

What is the make and model of your device?

What OS is the device running?

Have you used the app on this or any other devices previously?

 

Let me know so we can help further with this.

Kath_F
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simonbogdon
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Re: Tv anywhere

Hi Kath,

 

am am on the latest version of iOS ( both on phone and iPad) using the app on both, got a v1001 error and a couple of others I can't remember- have tried it on 2 or 3 different wifi connections - it worked fine when I was here in March!!! Any help appreciated as I do need access .

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Re: Tv anywhere

Hi simonbogdon,

 

Thanks for getting back to us with the details of your devices that Kath asked for. Apologies for the delay in getting back to you.

 

Please try uninstalling and reinstalling the TV Anywhere app. Once reinstalled, please try streaming Channel 4 on TV Anywhere. You may need to register your device again. There is one device change available for both the TV Anywhere app and the Sky Sports app (one change on each one). 

 

If you still aren't able to stream on the TV Anywhere app, please see our help instructions: Device management for Virgin TV Anywhere.

 

Please let me know how you get on with this.

 

Kind regards,


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