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Mattwright16
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Tv anywhere

I already have my phone registered to tv anywhere, yesterday i used my 2nd registration on ipad so i could watch on there and it worked find, today i have gone to watch on ipad and it says device limit reached when the ipad and phone should be only 2 on there?
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Re: Tv anywhere

Hi Mattwright16,

 

Thanks for your post and welcome to the forums. It's great to have a new face in the Community Smiley Happy

 

I'm really sorry to hear that the iPad isn't working after using it fine the day before. 

 

Usually a registration can be forgotten if you have updated the OS or the app itself. Have you done either of these? If so, using a PC / Laptop, go to anywhere.virginmedia.com > My Profile > Device Settings. Once here remove the iPad from your devices. 

 

Go back to the app and there is now a space to re-register the device. Give it a try and let me know how it all goes. 

 

Speak soon, 

Kath_F
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