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Actorgirl3
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Tv anywhere- where are the channels?!?

Loads of channels from the to anywhere app have disappeared! Channels 1 to 4 and loads of others, I have no idea why can anyone advise?

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Message 2 of 6
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Re: Tv anywhere- where are the channels?!?

Hi Actorgirl3,

 

Thanks so much for posting here and a big thanks for joining our community Smiley Happy

 

Apologies for the issues you have had trying to view the channels in the TV Guide. Currently there is a known fault which we've raised up under reference: F004038362

 

We are working to fix this asap for our customers but in the meantime, you can use the online version of TV Anywhere as the listings remain unaffected. 

 

Once we have any updates, we'll be in touch to let you know.

 

Thanks,

Kath_F
Forum Team

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Nathan_66B
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Message 3 of 6
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Re: Tv anywhere- where are the channels?!?

I have the same problem, but cannot see any updates as to when this problem will solved. I access anywhere TV through iPad so have no other streaming service available. 

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Actorgirl3
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Message 4 of 6
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Re: Tv anywhere- where are the channels?!?

I called them and they magically sorted it but didn't tell me why it happened
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Re: Tv anywhere- where are the channels?!?

Hi both, 

 

Thanks for your patience whilst this fault was ongoing. 

 

I can confirm things have been resolved and everything should be back to normal for you now. 

 

If you are still having issues then please let me know.

 

Thanks,

Kath_F
Forum Team

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Nathan_66B
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Message 6 of 6
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Re: Tv anywhere- where are the channels?!?

Kath

still not resolved for me 

Nathan

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