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kildrum
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Tv anywhere update not working

Hi, since the android update I am now unable to watch streamed programmes on my tablet. Worked intermittently for a couple of days and now nothing happens when I click a chosen programme. Sky cinema and sports are both fine, just seems to be the tv anywhere app. Any help would be deeply appreciated. Thanks in advance.

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Re: Tv anywhere update not working

Hi kildrum, 

 

Thanks for coming back to me on this. Smiley Happy

 

I've gone in to the account and added a device change for you to use to re-register your device. 

 

Give it a try and let me know how you get on. 

 

Thanks,

Kath_F
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Re: Tv anywhere update not working

Hi kildrum, 

 

Thanks for your post and apologies to hear you are having an issue getting TV Anywhere to work since you updated it. 

 

The first thing I would try is deleting the app and reinstalling it. This tends to resolve most issues. 

 

If it doesn't work, come back to me with the following:

What is the make and model of your device?

What OS is your device operating on?

What programmes are you trying to watch?

 

Let me know Smiley Happy

 

Thanks,

Kath_F
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kildrum
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Re: Tv anywhere update not working

Its a hudl 2 running android 5.1. i did as you suggested and it wont let me reregister the hudl I removed as I have no more changes until the 1st of January. No further forward, ran well until the update sadly.
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Re: Tv anywhere update not working

Hi kildrum, 

 

Thanks for coming back to me on this. Smiley Happy

 

I've gone in to the account and added a device change for you to use to re-register your device. 

 

Give it a try and let me know how you get on. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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kildrum
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Re: Tv anywhere update not working

Many thanks Kath, just registered my tablet and all is well. Can't thank you enough, many thanks again and all the best over the festive period and beyond.
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Re: Tv anywhere update not working

Hi kildrum, 

 

Thanks for coming back and letting me know how things went. 

 

If you have any further issues you know where I am Smiley Happy

 

I hope you had a great Christmas. 

 

Thanks,

Kath_F
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