Menu
Reply
  • 1
  • 0
  • 0
Richard_clarke
Joining in
113 Views
Message 1 of 2
Flag for a moderator

Tv anywhere rejecting password

Virgin TV anywhere rejecting logins



I'm not able to login to the TV anywhere app on galaxy s7. The app is constantly reporting invalid username or password.

The name/password are working fine to log on to the Virgin website and access my account so I know they are correct. Any ideas anybody ?

0 Kudos
Reply
  • 3.98K
  • 202
  • 893
cybmole
Community elder
90 Views
Message 2 of 2
Flag for a moderator

Re: Tv anywhere rejecting password

it needs a matched pair of username AND password. could be the password bit it fine but you are using an alias which you have not authorised for TVA, or are misspelling it ?

 uninstall , restart, reinstall TVA is also worth a try - you have nothing to lose 

 & check for running interfering apps such as adclear, which do not play nice with TVA

0 Kudos
Reply