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frombee
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Tv anywhere app

My app suddenly has EF6A in list, I do not recognise this. How do I remove this
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Re: Tv anywhere app

Hi frombee,

 

Thanks for posting!

 

Can you five me some more details about the problem you're having? I can only see one device registered for TV Anywhere on your account.

 

Speak soon Smiley Very Happy

 

Josh


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frombee
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Re: Tv anywhere app

Currently on the list in my App it's showing EF6A
Living Room
Steve

I can connect to Living Room & Steve as they are my TiVo boxes, but I don't know what EF6A is & it says it can't be accessed as there is no internet connection. Hope this helps. Thanks.
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Re: Tv anywhere app

Hi frombee,

 

Thanks for the details! I can see what you mean now.

 

It's quite unusual for the app to pick up something that isn't there. I've run diagnostics on your equipment and I can see an issue with the input signal that may be causing an error.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look.

 

Speak soon! Smiley Very Happy

 

Josh


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