I'm not sure I'm in the right area for this post but since the latest update of tv anywhere the app has become almost unusable. It keeps loosing its connection on my iPad and my iPhone and when it does connect it is horribly slow. I deleted the app and then downloaded it again. I then looked at the reviews only to find they were all at one star (you can't give less) It seems that loads more people have the exact same problem as mine. Clearly the App has serious bugs so why don't Virgin acknowledge this and fix it? acknowledge
Looking at the stats on your box, a reboot could help. Turn off your set top box and leave off for a few minutes. Turn back on and this should help with the speed od things.
Also, it's worth deleting the app and re-installing it to see if this helps. After deleting the app, using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button.
Once you've done this, using the device you are trying to re-register, open up TV Anywhere and log in. Try to stream Channel 4 and this should then prompt you to register the device. Follow those prompts to register
Come back and let me know how you get on.
Kath_F Forum Team
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