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jkevens
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Tv anywhere app keeps crashing creating series links

I have the version of the app. Half the time when creating series links the app just 'hangs' and has to be closed and have to try again. Sometimes it works , sometimes it doesn't. 

I think this version must have some bugs. 

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Forum Team (Retired) BenD_H
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Re: Tv anywhere app keeps crashing creating series links

Hi Jkevens Smiley Happy

 

I'm sorry that there's been some issues on the TV Anywhere


There's a few tips you can try for the TV Anywhere:-

 

  • Sign out and sign back in, after clearing your cache/temp files. Make sure when signing in anywhere, that the caps lock is monitored and the username and password are typed correctly.
  • Reinstall the app itself, after clearing cache and cookies.
  • Check to see if you can sign into TV Anywhere from a PC to see if it streams. Please bear in mind that Chrome isn't supported.
  • Check that your device OS hasn't been changed recently, for example, Android 6.0.1 is unsupported.

Give these a go and please get back to me when you can.
Ben


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