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miscy77
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Tv anytime issues

Tv anytime app NEVER works on my two registered devices (iPads)...I read a post that said sometimes when you update iOS on your iPad you need to re-register your device, well I just did that and it still doesn't work...and now I have to wait until the 1st May to try this with my other iPad as you can only make one device change a month...argh!!
Tv anytime, yeah tell my kids that!
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Re: Tv anytime issues

Hi miscy77, 

 

Thanks for your post and apologies to hear you've not had much luck re-registering your iPad. 

 

I have added a device change for you to re-register the device today Smiley Happy 

 

Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings.

Remove the iPad registration by clicking on the Delete button. 
 
Once you've done this, using the device you are trying to re-register, open up the TV Anywhere app and log in. Try to stream Channel 4 and this should then prompt you to register the device. 
 
Follow the prompts on the app and this will register the device for you and streaming will then commence Smiley Happy
 
Let me know how things go.
 
Kath_F
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