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Banksy02
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Tv Anywhere Error E=15 V=-1

I keep getting the error when trying to watch sky sports.

Please can someone from Virgin look in to this?
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Re: Tv Anywhere Error E=15 V=-1

Hi Banksy02,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your TV Anywhere. Has this been resolved for you since your post?

Please let me know if you are still having a problem with this.

 

Kind regards,

Terri

Virgin Media Forum Team


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Banksy02
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Re: Tv Anywhere Error E=15 V=-1

Hi

This has not been resolved and the issue is bigger than just sky sports. All channels show the same error when trying to stream through my phone. I have all the required subscriptions and the OS is up to date.
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Re: Tv Anywhere Error E=15 V=-1

Hi Banksy02,

 

Thanks for your coming back to us on this and apologies to hear the issue is now with TV Anywhere as well as the Sky Sports apps. 

 

In order to help you further with this I will need to know the following:

 

What is the Make and Model of the device you are using?

What OS is it running?

When trying to stream Channel 4 from TV Anywhere, what happens?

Please post the full error message you are getting too., 

 

Come back and let me know.

 

Thanks,

Kath_F
Forum Team

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