Menu
Reply
  • 3
  • 0
  • 0
scar
Joining in
76 Views
Message 1 of 2
Flag for a moderator

Tablet not compatable?

I have an Asus tablet Z300M running Marshallow. This does not seem compatable with the virgin anywhere ap. Can anyone confirm this please

0 Kudos
Reply
  • 20.92K
  • 765
  • 1.56K
Forum Team
Forum Team
43 Views
Message 2 of 2
Flag for a moderator

Re: Tablet not compatable?

Hi scar, 

 

Thanks for your post and apologies to hear your tablet isn't working with TV Anywhere. 

 

In order to be compatible it will need to have the specifications laid out here: Technical requirements for using Virgin TV Anywhere

 

If you match up and are still having an issue, let me know the following and I'll look in to things. 

 

What OS is the device running?

Do you get any error message?

What are you trying to do when you get the error message?

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply