Menu
Reply
  • 21
  • 0
  • 7
allowens
On our wavelength
77 Views
Message 1 of 3
Flag for a moderator

TVA still not working today ( Wednesday) -error 106 devcie limit reached

HI

We have not heard from anyone from VM re the TVA issue this morning on PC devices that have bee raised on the forums.

Since this morning my TVA is saying error 106 Device limit reached.

I used my one change up , when seeing if I remove the device and re- register it worked. That made no change

I'm am using Windows 10,  wit IE11, Edge and Firefox,  al have the same issue, this was working fine last night .

Cleared all cache files / temp files etc, still receiving the same error and unable to use TVA

FYI  - Ipad does still work ok

Please can you look into this and let us know how we fix this ad how I can get back my device change I wasted trying to see if that would work.

Thanks and regards

Rick

 

0 Kudos
Reply
  • 21
  • 0
  • 7
allowens
On our wavelength
53 Views
Message 2 of 3
Flag for a moderator

Re: TVA still not working -error 106 devcie limit reached

VM - please respond to these issues, 

We all pay you good money for services you continue to fail to provide to useable standard.

Please can you at least acknowledge the issue and let us know a plan for rectification, rather than what appears to be ignoring us all.

Thanks

Rick

0 Kudos
Reply
  • 7.56K
  • 320
  • 1.28K
Forum Team
Forum Team
38 Views
Message 3 of 3
Flag for a moderator

Re: TVA still not working -error 106 devcie limit reached

Hi allowens,

Thanks for your posts and apologies regarding the issues you are currently facing with TV Anywhere.

We're aware there is an open fault and are working to get things fixed as soon as possible. 

You can keep up to date on the fault here: TV Anywhere Fault

Apologies once again for any inconvenience caused. 

Thanks, 

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply