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wendyharfield01
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TV on the go - watching on Galaxy S5

I have a galaxy S5 phone, Im able to change the channel to watch now via my phone but not able to watch on my phone - why isnt this working?

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Superuser
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Message 2 of 10
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Re: TV on the go - watching on Galaxy S5

Not all channels can be streamed, just those with the wifi symbol.

 

What channel are you trying to watch?

 

Try channel 104.

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CanonAxe
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Re: TV on the go - watching on Galaxy S5

Was going to ask the same, bit disappointed really as I only wanted it for Eurosport and to be able to watch the cycling.

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Superuser
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Re: TV on the go - watching on Galaxy S5

Both Eurosport channels are available on TV Anywhere, channels 521 and 525.

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CanonAxe
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Re: TV on the go - watching on Galaxy S5

For some reason earlier it would let me watch it on the phone. Seems to be working now.

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Forum Team
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Re: TV on the go - watching on Galaxy S5

Hi wendyharfield01, 

 

Thanks for your post and welcome to the forums. 

 

As mentioned by Ernie_C, only some channels are available. You can view which ones are available here: http://store.virginmedia.com/discover/tv/on-the-go/channels.html

 

You can also check by looking to the left of the channel logo on the TV Listings part of the app. Streamable channels will have a little wifi symbol next to them. 

 

Thanks, 

Kath_F
Forum Team

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Forum Team
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Re: TV on the go - watching on Galaxy S5

Hi CanonAxe, 

 

Thanks for your post. 

 

Apologies to hear that you were having an issue streaming Eurosport earlier. 

What error message were you getting when trying to stream?

 

Glad it's working for you now. 

 

If you have any further issues, let me know.

 

Thanks, 

Kath_F
Forum Team

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wendyharfield01
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Message 8 of 10
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Re: TV on the go - watching on Galaxy S5

Thanks for the advise, we cant watch any channels, we have selected different ones with the symbol next to them but still no good. Any ideas? We can change channels using the Samsung S5 phone, record programmes etc remotely but just cant stream the live tv to it?

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BinghamBloke
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Message 9 of 10
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Re: TV on the go - watching on Galaxy S5

Just checking....you are connected to wifi?

You can only stream when connected to wifi not using mobile 3G/4G etc
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Message 10 of 10
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Re: TV on the go - watching on Galaxy S5

Hi wendyharfield01,

 

Thanks for coming back to me with this. 

 

Can you let me know any error message you are currently getting? 

 

As you are able to use the device to change channels, I can assume you are connected via wireless.

 

Make sure the app is running the latest update.

 

It may be worth deleting the app and then re installing too.

 

Let me know how it goes. 

 

Thanks, 

Kath_F
Forum Team

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