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Kirkhunter
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TV anywhere

Can't use Virgin anywhere
Says it can't find a TiVo box even tho I'm in the house
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Forum Team
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Re: TV anywhere

Hi Kirkhunter, 

 

Welcome to the forums and thanks for your post. 

 

When the app is attempting to find the TiVo® box it usually means you are trying to use the remote control feature. 

 

In order for your TiVo® box to be found the TiVo® needs to be connected to the hub via an ethernet cable or powerline adapters. This will then give you the ability to use your device as a remote instead of using the actual remote. 

 

What are you trying to do? 

If you are trying to stream, make sure you are selecting a channel with the streaming wifi icon to the left of the channel logo. 

 

Let me know how you get on. 

 

Thanks,

Kath_F
Forum Team

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