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dwhite32
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TV anywhere on oneplus2

Hello all I cannot get TV to stream on my oneplus2 mobile phone. The phone is not rooted and has the latest version of android on.

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WhiteHartMart
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Message 2 of 14
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Re: TV anywhere on oneplus2

Doesn't work (or let me download) on my Nexus 5x either - I've been told the app doesn't recognise the screen density of my phone and I need to wait for an app update - I'd assume the same is true for you?

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Message 3 of 14
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Re: TV anywhere on oneplus2

Hi dwhite32, 

 

Thanks for your post and it's great to have you here. 

 

Apologies that this isn't working for your device. We looked into this device previously but due to the OS it runs on, cyanogen, this isn't supported for TV Anywhere. 

 

You are able to use TV Anywhere using TV Anywhere online aswell as using a supported device Smiley Happy

 

Thanks, 

Kath_F
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dwhite32
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Message 4 of 14
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Re: TV anywhere on oneplus2

Thanks for the reply. Is they any plans to get it working on cyanogen? Sky go works fine on it.
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Re: TV anywhere on oneplus2

Hi dwhite32,

 

Currently there are no plans in place and it's unlikely they will make the app suitable to run on Cyanogen however if it does change, I will let you know Smiley Happy


Apologies for any inconvenience. 

 

Thanks,

Kath_F
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WhiteHartMart
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Message 6 of 14
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Re: TV anywhere on oneplus2

How long before I can download on the Nexus 5x please - after all its running on pure Android as Google intended - if Virgin can't support that what can they support.

Quite urgent now as wife iOS app won't work either saying the service is busy?? Smiley Sad
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Message 7 of 14
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Re: TV anywhere on oneplus2

Hi WhiteHartMart, 

 

Thanks for your post and apologies to hear TV Anywhere isn't working for you on your Nexus 5x. 

 

What's causing the issue here is the screen density size of your device isn't recognised by the app. We'll need to do an update for these devices to work and we are already working on it for you Smiley Happy

 

Once I have any news, I'll let you know.

 

With regards to the iOS, is this working now?

 

Come back to me soon.

 

Thanks,

Kath_F
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steveburnley
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Message 8 of 14
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Re: TV anywhere on oneplus2

Hi,

Just jumping in one the OnePlus 2 question, as your answer is incorrect. Unlike the OnePlus1, which did run Cyanogenmod, the OP2 runs Oxygen, which is an internally developed Android skin much in the way that Samsung, Sony, HTC, etc develop their Android phones

Can you please reinvestigate supporting this device

Thanks

Steve
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tda1960
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Message 9 of 14
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Re: TV anywhere on oneplus2

Steve, I am having problems with my oneplus2 as well, can you tell me the carrier name displayed on your phone, is it EE, Virgin or something else?

Thanks, Tim
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chunka
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Message 10 of 14
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Re: TV anywhere on oneplus2

Can I add my name to the list of disgruntled oneplus 2 users. If they can make it work for Kindle fire then it should be working for OnePlus phones also.

Looks like I will be heading back to Sky quicker than i thought
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