Thanks for your post and apologies that you are having an issue using TV Anywhere via Windows 10.
Currently we're not able to support Windows 10 so we can only run through some basic diagnostics.
Silverlight won't matter in this circumstance as TV Anywhere only uses Flash. As that is up to date, we wouldn't need to look at this either.
As far as i'm aware, using Firefox with Windows 10 should work but you may need to re register your device.
Go to anywhere.virginmedia.com > My Profile > Device Settings Delete your device and then clear your history, including cache and cookies.
Close your browser so we can start from scratch
Load up Firefox, go to anywhere.virginmedia.co.uk > On Now > Channel 4 Select Watch Now and you'll be prompted with a Register your device error message. Follow the prompts here to register the device via Firefox.
Does this make any difference?
Let me know.
Kath_F Forum Team
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Hi Kath It didn't make any difference I'm afraid. I'd already tried most of that anyway. I guess I'm just going to have to wait on the technical team making the changes to allow windows 10 to work with it. I'd hope this might be a bit of a priority seeing as most of the windows using population will soon be on windows 10 given that Microsoft are go upgrading everyone for free. I don't suppose you havery any timescales do you? Thasks for trying to help anyway Kath