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Crosbystills
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TV anywhere not working on mobile

My subscription covers Virgin TV anywhere. I have the app on my Samsung A3 (2016) running "Marshmallow" 6.0.1 but when I try to watch tv I get this message:- It is the same no matter what I try to watch. Can anybody help please?

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Re: TV anywhere not working on mobile

Hi Crosbystills, 

 

The steaming isn’t currently compatible with the Samsung A3 handset and a few select others as well. This won’t be permanent; an update will come out very soon to enable you to use steaming on the TV Anywhere App. 

 

Take care, 

 

Kelly

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Re: TV anywhere not working on mobile

Hi Crosbystills, 

 

The steaming isn’t currently compatible with the Samsung A3 handset and a few select others as well. This won’t be permanent; an update will come out very soon to enable you to use steaming on the TV Anywhere App. 

 

Take care, 

 

Kelly

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Crosbystills
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Re: TV anywhere not working on mobile

Thanks for that Kelly, it would have been more helpful if Virgin had informed me when/before I signed the contract, I could have chosen a different phone.

Regards

Roger

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