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jmcm123
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TV anywhere not playing on laptop

I'm trying to watch live tv on my laptop which is registered as one of my 2 devices but when I try to select a channel it says "this device is not one of your registered devices". It also says I can't change a device until 1st March so can't delete then re-register until then (which seems a ridicules rule by the way).

Any help?  

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nickh
Superfast
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Re: TV anywhere not playing on laptop

Had a similar problem this morning and rang up and they reset device count so I could re-register the device which had previously working fine.
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Forum Team
Forum Team
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Re: TV anywhere not playing on laptop

Hi jmcm123

 

Welcome to the community.

 

Sorry to read that you're unable to watch TV Anywhere on your laptop.

 

I would like to get this issue resolved for you, however I was unable to locate your account. I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please. Once you have replied I can look into this for you.

 

Hope to hear from you soon

Sam


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Forum Team
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Re: TV anywhere not playing on laptop

Hi John,

 

Thank you for getting back to us to let us know this issue has been resolved.

 

Don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.
 
Many thanks,

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