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Bobmcfish
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TV anywhere makes me sign in every time

Anyone found how to make the Virgin Media TV Anywhere iOS app remember their login credentials so I don't have to log in every time I open it? It's the only iOS app I have which doesn't seem to offer this convenience
TIA
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Re: TV anywhere makes me sign in every time

Hi Bobmcfish,

 

Thanks for posting!

 

Sorry for the trouble you've had with TV Anywhere.

 

Our team have picked up on this issue and it should now be resolved. Let me know if you're still getting issues with this and we'll check it out.

 

All the best! Smiley Very Happy

 

Josh


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Re: TV anywhere makes me sign in every time

Hey Bob

 

Excellent news, thank you for taking the time to let us know that you're able to use the serviceMan Happy

 

We'll be here should you need any assistance with your service moving forward, I'm sorry again for the inconvenience it has caused. 

 

Take care

Craig


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bradsweb
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Re: TV anywhere makes me sign in every time

I suddenly had to do the same for about 4-5 days earlier this week. I then had a different login box appeared where I had to prove that I wasn't a robot by selecting grids within a picture which contained road-signs!! Most odd, but since then I haven't been required to log in again!
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Bobmcfish
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Re: TV anywhere makes me sign in every time

Not seen that from this app but I have seen the road sign verification before. I'll try uninstalling it and adding it back to see if that works
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Message 4 of 6
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Re: TV anywhere makes me sign in every time

Hi Bobmcfish,

 

Thanks for posting!

 

Sorry for the trouble you've had with TV Anywhere.

 

Our team have picked up on this issue and it should now be resolved. Let me know if you're still getting issues with this and we'll check it out.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Bobmcfish
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Re: TV anywhere makes me sign in every time

Hi Josh

Thanks that seems to have fixed it 😀

Good work
Cheers
Bob
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Re: TV anywhere makes me sign in every time

Hey Bob

 

Excellent news, thank you for taking the time to let us know that you're able to use the serviceMan Happy

 

We'll be here should you need any assistance with your service moving forward, I'm sorry again for the inconvenience it has caused. 

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide