Cant access tv channels - saying device not registered when it it! Trying to get to device registration page and get oooops there's been a problem. Very frustrating - can anyone help check my device please?
Thanks for your post and welcome to the forums. Apologies to hear you've been having an issue streaming TV Anywhere
If you updated the app or the OS then you would need to re-register your device. It's easy to do though so don't worry.
Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button. Once you've done this, using the device you are trying to re-register, open up TV Anywhere and log in. Try to stream Channel 4 and this should then prompt you to register the device.
Follow the prompts on the screen and this will register the device for you and streaming will then commence
Let me know how things go.
Kath_F Forum Team
Tech fan? Have you read our Digital life blog yet? Check it out